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Website Purchases/Returns
To return an item that was purchased on the website, you will need to call customer service at 843-871-4331 and receive authorization to return, with an RA#, plus the return center address. You must have an RA to return a website purchase.

Store Purchases/Returns
If you purchased something in the downtown location, you will needt to contact the store at 843-647-1132 for assistance. The store has a no-return policy, so calling ahead is recommended.

Website Customer Service:

Phone: 843-871-4331


{ordering help, stock qty, checkout assistance, monogramming, personal shopping assistance}

Website Customer Service Hours
Monday -Friday 8AM - 5PM
Store Customer Service: Phone: 843-647-1132**
{assistance with purchases made at store, directions to store, special store hours}
Store Customer Service Hours
Monday -Sunday 9:30AM - 6PM
**(Please note that our physical store location cannot handle returns or provide customer service for the website.)
DBJ Contact Us Image Marker

Our pysical store location is in the heart of the Charleston Market in Charleston, South Carolina.
Stop by for a visit!

188 Meeting Street, Suite S13
Charleston, SC 29401

Designs By Jane of Charleston was established in 1975.