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Shipping Information

Please note that any goods ordered at the same time may be shipped separately. If an item is out of stock, we will notify you immediately by email or phone. If you choose to keep the item on backorder we will contact you again when the item returns to stock.

Inbound and outbound S & H fees are not refundable.

**Bulky items such as puppet theaters, doll furniture and large dollhouses may incur an additional shipping charge of $6.00 per item.**

Shipping Rates

1. Economy Shipping – Domestic via USPS First Class (sans AK or HI -delivery time may vary base on shipping location)

$ 0 - 49.99 $ 3.95


2. Standard Shipping – Domestic via USPS Priority or FedEx (delivery time may vary)

$ 0 - 100.00 $ 6.95
$ 100.01 - 150.00 $ 9.95
$ 150.01 - 200.00 $10.95
$ 200.01 - or more See FedEx Ground Rate


3. FedEx Ground: (Orders received before 12:00PM EST/EDT, M-F will ship the same day, 2 - 6 Day delivery)

$ 0 - 25.00 $ 13.95
$ 25.01 - 50.00 $ 16.95
$ 50.01 - 100.00 $ 18.95
$ 100.01 - 150.00 $ 22.95
$ 150.01 - 300.00 $ 24.95
$ 300.01 - or more $ 26.95

4. FedEx 2Day Ship (Orders received before 12:00PM EST/EDT, M-F will ship the same day)
(These are estimated costs. A quote from Fedex will be obtained for your specific order, based on shipping address and package size/weight. This quote will be emailed to you for approval.)

$ 0 - 25.00 $ 25.95
$ 25.01 - 50.00 $ 28.95
$ 50.01 - 100.00 $ 30.95
$ 100.01 - 150.00 $ 33.95
$ 150.01 - 200.00 $ 36.95
$ 200.01 - 300.00 $ 38.95
$ 300.01 - or more $ 41.95


5. Shipping & Delivery – Outside the United States

  • USPS or other carrier and/or with customer’s account number
  • Signature required on all shipments
  • Rates and transit will vary. Please contact Customer Service for a quote. (shipping rate will not be in your order total)

sales@DBJCharleston.com or 843-871-4331

 


 

Delivery Services
Within the continental United States

Order Information

All orders received prior to 12:00 pm ( noon) Eastern Standard Time, Monday through Friday, are processed within 3 business days upon credit card validation. Once the order leaves our facility, we will not be responsible for lost and damage merchandise. Shipping confirmation e-mail (with tracking #) will be sent to the person who placed the order once the order is shipped. You can contact the courier that was utilized.


 

Economy Delivery

Orders shipped via Economy Delivery are shipped regular first class mail via USPS. Business days are Monday through Friday, excluding Holidays. Economy Delivery is only available for street address and P.O. Box shipments within the continental U.S.(48 states excluding Hawaii & Alaska). Economy Delivery is NOT available for shipments to AK, HI, APO/FPO addresses or U.S. Territories.

Please note:

    • There is no guarantee when your order will arrive to the recipient.
    • We will ship within 2-3 business days upon receipt of order from store.
    • Order is not insured. If package it lost or damaged, DBJ holds no responsibilty.
    • Tracking on first class parcels is NOT available.
    • Shipment re-routes, address corrections and shipment callbacks are not available on Economy Delivery orders. Please, review your shipping information carefully before finalizing your order.

 

Standard Delivery

Orders shipped via Standard Delivery are shipped FedEx Home Delivery or USPS Priority. Business days are Monday through Friday, excluding Holidays. Standard Delivery is available for street address and P.O. Box shipments within the continental U.S. Standard Delivery for shipments to AK, HI, APO/FPO address and U.S. Territories will ship at the Rush Delivery Rate and deliver via USPS Priority Mail or FedEx.

Please note:

    • Shipment re-routes, address corrections and shipment callbacks may not be available on Standard Delivery orders. If available, delivery of your order may be delayed and may incur additional charges. Please, review your shipping information carefully before finalizing your order.

 

Rush Delivery
  • FedEx Ground (Orders received before 12:00PM EST/EDT, M-F will ship the same day)
  • FedEx 2Day Ship (Orders received before 12:00PM EST/EDT, M-F will ship the same day)

Orders shipped via Rush Delivery typically will be delivered within 2 -5 business days via FedEx. Business days are Monday through Friday excluding Holidays.

Shipments to AK, HI, APO/FPO address and U.S. Territories will ship at the Rush Delivery rate and will be delivered via USPS Priority Mail or FedEx. Please allow up to 6 weeks for shipments to AK, HI, APO.FPO address and the U.S. Territories. The U.S. Territories include Puerto Rico, the Virgin Island, the Pacific Islands, Guam, and American Samoa.

    • Shipment re-routes, address corrections and shipment callbacks may not be available on these orders. If available, delivery of your order may be delayed and may incur additional charges. Please, review your shipping information carefully before finalizing your order.

 

Multiple Addresses

Our customers may ship to multiple addresses within one order, however the flat shipping rate will be applied for the shipping method chosen for each address in the order. Please call for multiple shipping addresses on a single order. 843-871-4331

Signature Required

Shipments with a merchandise value above $300.00 will be sent with a signature required upon delivery.


 

International Shipping Services
Canada & All Other Countries

General Information

Duties and taxes are not reflected in our prices. The carriers will charge the recipient (including gift recipients) all applicable duties, taxes and/or brokerage fees at the time of delivery. Duties and taxes are assessed by the local government, and are based on the destination. For information about duties, taxes and or /brokerage fees, you may contact your local customs office or the carrier that delivers your package.

Order Information

All orders received prior to 12:00 pm (noon) Eastern Standard Time, Monday through Friday, are processed within 3 business days upon credit card validation. Shipping confirmation e-mail will be sent to the person who placed the order once the order is shipped. Please note: Orders may be randomly selected for additional export reviews. In some cases, orders may take up to 5 business days to ship due to reviews.

Shipping rates vary on international orders. For details on international shipping and handling rates, please contact us at 843-871-4331 or sales@dbjcharleston.com.